Resources

To submit a chargeback notification, download PDF and email to prioritydispute@yourmerchantsupport.com.

Visa implemented a new chargeback dispute process, Visa Claims Resolution (VCR), on April 13, 2018.

Every business that accepts credit cards is vulnerable to chargebacks—a transaction disputed by a cardholder or issuing bank—and the associated loss of revenue. The most common reasons for chargebacks are fraud, processing or authorization errors, and nonfulfillment of transaction receipts.

You can minimize, and even prevent, chargebacks by following these best practices:

If you would like to read all notice announcements, click the button to view.